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Our Commitment to Accessibility

The City of Colorado Springs is committed to making its websites accessible to the widest possible audience. We are constantly working to increase the accessibility and usability of our website. We strive to maintain conformance to W3C’s Accessibility Guidelines (WCAG) 2.0 as well as US. Federal Government Section 508 Guidelines.

The City of Colorado Springs will be evaluating this site on a regular basis and it will continue to evolve and improve over time as new technologies and opportunities emerge.

Policies, Procedures, and Guides

In March 2020, Mayor John Suthers signed Administrative Regulation 2020-02 requiring City online technology be accessible to persons with disabilities and assistive technology. 

Administrative Regulation 2020-02 mandates that the City will begin the process of remediation of existing technology, procure accessible online technology, and coordinate training and policy modification efforts throughout the City via the Office of Accessibility and the Accessibility Prioritization Committee (established per Administrative Order 2020-02). 

Procuring Accessible Information Technology

The City of Colorado Springs is committed to accessibility and has adopted procedures for procuring accessible information technology. For more information about the City's accessible procurement policy, please visit Accessible IT Procurement

Accessible Digital Documents

Microsoft Office and Adobe products are commonly used as communication mediums for the public. The text within these document types can be read by assistive technologies such as screen readers and Braille devices. However, authors must take steps to ensure their documents are accessible to a variety of assistive technologies. For more information about how to improve your document's accessibility, please take a moment to review the resources provided below. 

Effective Communication - Assistive Listening Devices (ALD)

The City is committed to providing accessible information and technology, including Effective Communication tools such as Assistive Listening Devices (ALD). For more information about the City's efforts regarding Assistive Listening Devices, see our Hearing Loops User Guide. Learn more about City Hearing Loops Locations

Adobe Acrobat PDF files

We have a large number of documents in Adobe Acrobat Portable Document Format (PDF). In order to improve the viewing of these files, download the latest free version of Adobe Reader. We are working on a process to ensure all PDFs are accessible.

Help Us Make Our Websites More Accessible

We appreciate your patience as we continuously work to improve. Should you have problems accessing information on this website, please let us know. We also welcome your questions about this accessibility statement and comments on how to improve the site's accessibility. 

Due to current technology constraints, there are some instances where we are unable to provide information in an accessible format (e.g. mapping information).  We will be monitoring these sections and will develop accessible solutions as technology improves.

To comment on website accessibility, please contact us via the online form below or call City Communications at 719-385-5906.