Online Services
General Information
Services Available when using the online services
Apply for:
- Commercial Aeronautical Zone (CAZ) Exemption Certificate
- Exemption from City Sales and Use Tax Certificate
- Multiple Temporary Special Event License
- Sales & Use Tax License
- Single Temporary Special Event License
- Use Tax Account
File:
- Account Maintenance Form (cancellation, mailing address, contact information, filing frequency, entity & DBA name changes).
- Sales Tax License Renewal.
- Tax Return(s): Sales & Use Tax (consolidated and non-consolidated accounts), Temporary Sales Tax, Consumer Use Tax, Audit Payments, Lodgers Tax, Auto Rental Tax, Motion Picture Theatre Admissions Tax, Bicycle Excise Tax
You cannot use the online services to
- Partially pay a tax return or license fee online, all payable forms must be paid in full.
- Use an existing credit against a current or future tax return.
- Pay an existing underpayment from a prior tax return.
- Amend a tax return (see tax return tile on the main page for the amended return worksheet and follow the instructions on how to file this form).
- Pay taxes on unlicensed accounts.
Accepted and Non-Accepted Online Payment Methods:
Accepted Payments:
- ACH Debit (U.S. bank accounts)
- Credit Cards: VISA, MasterCard, Discover, and American Express (U.S. & Canada)
- Minimums: $1.00 for e-checks, $0.25 for credit cards (lesser amounts must be mailed with a paper return)
Non-Accepted Payments:
- ACH Credit
- Wire Transfers
- Mobile Payments: Venmo, PayPal, Apple Pay, etc.
- International Payments (except Canadian credit cards)
Don't hesitate to contact our office should you have any questions at (719) 385-5903, Option 1, or email salestax@coloradosprings.gov.
Online User Help
New User & Business Registration Instructions
- I have not logged into the Online Portal.
- I do not have an account with the City of Colorado Springs Sales Tax Office.
Logging In & Connecting to Account Instructions
- I have an account with the City of Colorado Sales Tax Office
- I need help logging in and connecting to my account(s) in the Sales Tax Online System
If account holders without an activation code need access to their account, they should follow the instructions and contact our office at salestax@coloradosprings.gov.
The email should include the following details:
- Name of the Business
- Doing Business As (DBA) name, if applicable
- Account number
- The physical address of the company
- The mailing address of the company
By including these details in the email, the office will be able to assist promptly in retrieving the necessary information, don’t hesitate to reach out to the mentioned email address.
Business Center Navigating Instructions
- I have an account and am registered as a user, but I need help locating specific information or features in the online portal.
Online Application Instructions for Out-of-Country Addresses
- I do not have an account with The City of Colorado Springs Sales Tax Office.
- The physical address of this business is located out-of-country.